LM
Lindy-Lee Muller

1 reviews | Active since Mar 2019

31 Aug 2021, 19:12

Unauthorized debit orders

This company has obtained my boyfriend's banking details and have processed unauthorized debit orders on his account for almost a year. We have also read multiple reviews of the same thing happening to other people and it should be investigated as they are obtaining banking and personal details ********ly. We will be escalating this matter to the Ombudsman.

0
Replies (2)
The Unlimited
The Unlimited's reply31 Aug 2021, 19:53
Official
Hi Lindy-lee,





Thank you for writing to us on your boyfriend’s behalf. We're truly sorry to hear that multiple debit orders have gone off his account without his consent. As we’re a business that believes in honesty and transparency, we’d like the opportunity to thoroughly investigate this matter. Please note that we’ll be contacting him bright and early tomorrow morning via the 084 number that you’ve provided us with.

The Unlimited
The Unlimited's reply01 Sept 2021, 10:08
Official
Hi Lindy-lee,





We hope that you’re doing well. Kindly note that we've been trying to get ahold of your boyfriend and unfortunately, we reached his voicemail box. Please let us know what time will be convenient for us to give him a call today.