unauthorized debit orders

About a month ago, I contacted the Unlimited call centre for the 3rd time regarding the cancellation of my policy, the consultants told me my policy has been cancelled after I contacted them the second time but yet a debit order went off from my account again. when i contacted the call centre again this morning, i was told by a unprofessional and rude consultant that its not their problem and I have to sort it out with my bank and the call was dropped in my ear.<br> <br> i just find it funny that all the trainees that roam the streets of Cape Town, forcing people to join this policy but yet not one call centre consultant can assist with a cancellation of a policy.<br> <br> i honestly hope this matter can be resolved, if not, I will be taking this further<br> <br>