BM
Bruce M

1 reviews | Active since Oct 2019

26 Oct 2020, 10:38

Unauthorized debit order.

Unauthorized Debit Order. They have debited my account without authorization!!!!

0
Replies (2)
The Unlimited
The Unlimited's reply26 Oct 2020, 14:04
Official
 Hi Bruce,

We want to thank you for bringing this matter to our attention. You have every right to be upset over what has taken place and we want to sincerely apologise to you regarding this matter. As per your telephonic conversation with one of our team members, please get us the case number. The policy has been cancelled and you will be refunded as you’ve stated that you didn’t agree to the policy. We have emailed the application form to *** as you've requested. Once again, thank you for bringing this to our attention has this helps us to improve our services. 
The Unlimited
The Unlimited's reply27 Oct 2020, 12:25
Official
 Hi Bruce,
 
We'd like to inform you that your refund has been paid out to you and the funds will reflect in your bank account in the next 24-48 hours. We sincerely apologise once again for any inconvenience we've caused you.