JM
JP M
1 reviews | Active since Dec 2020
07 Dec 2020, 09:08
Unauthorized account *****!
Been having issues with this company since last year. Account was opened on my name and it's listed on my credit profile. Asked an agent to assist me with this, suddenly It's reflecting bad because I'm reversing debit orders instead of canceling?? THIS IS NOT EVEN MY ACCOUNT!! The Agent then supp**** me with a cell number and asked me if that is still my number?? NOT EVEN MY NUMBER.
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Replies (2)0
Replies (2)
The Unlimited's replyOfficial
07 Dec 2020, 14:01 Hi JP,
Thank you so much for taking or call this morning and for giving us the opportunity to assist you with this matter. We only have month to month memberships and because of this, we will not affect a credit scoring or be able to blacklist a customer. Please note we have sent you a letter confirming this including a letter notifiying you of the policy being cancelled. We're truly sorry about the experience you've had with us.
Thank you so much for taking or call this morning and for giving us the opportunity to assist you with this matter. We only have month to month memberships and because of this, we will not affect a credit scoring or be able to blacklist a customer. Please note we have sent you a letter confirming this including a letter notifiying you of the policy being cancelled. We're truly sorry about the experience you've had with us.
The Unlimited's reply07 Dec 2020, 14:01
Official
Hi JP,
Thank you so much for taking or call this morning and for giving us the opportunity to assist you with this matter. We only have month to month memberships and because of this, we will not affect a credit scoring or be able to blacklist a customer. Please note we have sent you a letter confirming this including a letter notifiying you of the policy being cancelled. We're truly sorry about the experience you've had with us.
Thank you so much for taking or call this morning and for giving us the opportunity to assist you with this matter. We only have month to month memberships and because of this, we will not affect a credit scoring or be able to blacklist a customer. Please note we have sent you a letter confirming this including a letter notifiying you of the policy being cancelled. We're truly sorry about the experience you've had with us.
JM
JP M's updateReviewer Update
07 Dec 2020, 14:12By all means, the policy has been cancelled and you still mention in the letter that I was a member?? when infact I never even heard of this company! This is going to stay on my credit profile for up to 7 years thanks to you.. Now it's opening a ***** case and everything just to get this off my name, who knows how long this could take, think that it's unfair for me to sort this out, when you admitted this was a error on your side? **********!!!
JM
JP M's update07 Dec 2020, 14:12
Reviewer Update
By all means, the policy has been cancelled and you still mention in the letter that I was a member?? when infact I never even heard of this company! This is going to stay on my credit profile for up to 7 years thanks to you.. Now it's opening a ***** case and everything just to get this off my name, who knows how long this could take, think that it's unfair for me to sort this out, when you admitted this was a error on your side? **********!!!