wM
warren M

1 reviews | Active since Jun 2016

07 Dec 2020, 07:28

unauthorised registration/debit order

This company has a registered profile under my ID number and they didn't even speak to me to get authority, how is that possible! They said that they have cancelled the unauthorised debit order bit now i still get sms's telling me that I need to collect my new sim card! This is the last time I am telling you to delete my info that you have on your system immediately !

0
Replies (1)
The Unlimited
The Unlimited's reply07 Dec 2020, 10:52
Official
Hi Warren, 
 We would like to apologize for any inconvenience caused due to the SMSes that you've been receiving with regards to collecting a SIM card. Please note that we have cancelled the SIM request to ensure that you no longer receive this communication from us. Once again, we’re truly sorry for the unpleasant experience that you’ve had with us.