1 reviews | Active since Jan 2024
UNAUTHORISED POLICY REINSTATEMENT AND DEBIT ORDER
On the 14th of March 2024 i cancelled the death cover policy that i had with The Unlimited. On the 22nd of March 2024 i woke up to notifications that i must accept the debit order from Unlimited for the “death cover policy” but i rejected the DebiCheck. Next thing i am receiving welcome emails as if i have reinstated my policy! The last time i spoke to an agent from The Unlimited is when i was cancelling my policy on the 14th of March 2024, therefore i want answers as to why the policy was reinstated without speaking to me first! Today the 28th of March 2024 they debited money from my account after i sent them emails not to debit any money from my account since i am no longer their customer! This is bull****! I mean how do you reinstate someone’s policy after they have cancelled it and without communicating with them first?? This is ****!!! Please refund me my hard earned money
We're so sorry that you've been debited after cancelling your policy with us. Please send us your banking statement, reflecting the transaction so that we can refund you.
We're so sorry that you've been debited after cancelling your policy with us. Please send us your banking statement, reflecting the transaction so that we can refund you.
