PM
Pule M
1 reviews | Active since Mar 2019
22 Jul 2020, 20:01
Unauthorised deductions still continues
This is my 3rd Complain with The Unlimited. The amount of R79.00 keep on deducted every months after communicating with The Unlimited to stop deducting this money.According to my knowledge this amounts are unauthorised. I have requested The Unlimited to reverse all the money deducted from my account & they not responding. All i am asking for is my money, The unlimited failed me.
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The Unlimited's replyOfficial
23 Jul 2020, 16:08Hi Pule,
We're sorry to hear about your difficulty in trying to resolve the issue regarding your policy. We value all our customer feedback and always aim to improve the level of our service delivery. We’ve been trying to contact you and unfortunately, we’re unable to get through to you. Because you’re a valued member of our family, we would really like to help you. When you’re available to talk, please pop us a message below and we’ll give you a call.
We're sorry to hear about your difficulty in trying to resolve the issue regarding your policy. We value all our customer feedback and always aim to improve the level of our service delivery. We’ve been trying to contact you and unfortunately, we’re unable to get through to you. Because you’re a valued member of our family, we would really like to help you. When you’re available to talk, please pop us a message below and we’ll give you a call.
The Unlimited's reply23 Jul 2020, 16:08
Official
Hi Pule,
We're sorry to hear about your difficulty in trying to resolve the issue regarding your policy. We value all our customer feedback and always aim to improve the level of our service delivery. We’ve been trying to contact you and unfortunately, we’re unable to get through to you. Because you’re a valued member of our family, we would really like to help you. When you’re available to talk, please pop us a message below and we’ll give you a call.
We're sorry to hear about your difficulty in trying to resolve the issue regarding your policy. We value all our customer feedback and always aim to improve the level of our service delivery. We’ve been trying to contact you and unfortunately, we’re unable to get through to you. Because you’re a valued member of our family, we would really like to help you. When you’re available to talk, please pop us a message below and we’ll give you a call.