FS
Fawzia S

1 reviews | Active since Feb 2013

03 Aug 2018, 15:52

Unauthorised debit orders

This organisation executed an unauthorised debit order against my account. How dare they , Such ************ business practice

0
Replies (3)
The Unlimited
The Unlimited's reply07 Aug 2018, 14:54
Official

Hi Fawzia,

We’re very concerned to hear about the experience you’ve had with us and we would like the opportunity to look into this matter. We’ve been trying to contact you and unfortunately, we’re unable to get through to you. Please could you let us know when it would be convenient for us to give you a call.

The Unlimited.

Shifting your life, together.

The Unlimited
The Unlimited's reply08 Aug 2018, 12:15
Official

Hi Fawzia,

We’d really like to help, however, we’re still unable to get through to you. Please give us another number we can contact you on.

The Unlimited.

Shifting your life, together.

The Unlimited
The Unlimited's reply13 Aug 2018, 11:34
Official

Hi Fawzia,

Thanks for taking our call this morning and for giving us the opportunity to make things right. The debit order has been stopped. We’re really sorry for the experience you’ve had with us and we really want to thank you for bringing this to our attention, as this helps us to improve our service. If there’s anything else we can do to help you, please pop us a message below or give us a call on ***. The Unlimited. Shifting your life, together.

The Unlimited.

Shifting your life, together