PR
Priscilla R

1 reviews | Active since Jul 2020

15 Jul 2020, 12:39

Unauthorised Debit lorder!!!

We have been debited by your organisation Since May on a call account?? We did not give permission for this debit and your Debit Check verification system you have advertised clearly is not operational if it has resulted in an incorrect debit order being processed!! You need to be investigated, and I will definitely be instituting this process via my bankers.

0
Replies (2)
The Unlimited
The Unlimited's reply15 Jul 2020, 20:21
Official
 Hi Priscilla, 

We're very troubled to hear about this and we would like the opportunity to look into this matter. We will call you back tomorrow morning to assist you with resolving the issue. 
The Unlimited
The Unlimited's reply17 Jul 2020, 08:14
Official
 Hi Priscilla, 
Thank you for taking our call yesterday. We're still trying to contact the person who handles the account so that we can look into this matter.