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Phineas N

1 reviews | Active since Oct 2026

29 Oct 2026, 09:12

Unauthorised Debicheck mandate loaded by the unlimited group -***

The unlimited Group has loaded an unauthorised Debicheck mandate on my capitec account under reference *** .I have reached out to customer care ,provided my details,and they refuse to help or cancel it .This is an unauthorised deduction,I demand that this *** be cancelled immediately,the mandate removed from my bank account and a written Confirmation sent to me

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Replies (1)
The Unlimited
The Unlimited's reply29 Oct 2026, 09:16
Official

Hi Phineas,

We're sorry to hear you haven't had a great experience, we want to make things right for you. We've escalated your request to the relevant department, a member of our team will reach out to you within the next 24-48 working hours to provide further assistance.