SA
Shanaz A
1 reviews | Active since Jan 2020
01 Oct 2025, 13:48
Unacceptable level of Customer Service
Long outstanding claim...Very frustrated and unacceptable level of service.. Lack of effective communication. Over promised and under delivered
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The Unlimited's replyOfficial
01 Oct 2025, 14:19Hi Shanaz,
We sincerely apologize for our auto claim procedures not meeting our high standards. Our records on your account indicate that an update was completed yesterday with the claims team, and they will get in touch with you as soon as they have feedback from the comprehensive evaluation. We haven't forgotten about you; we're working on it.
We sincerely apologize for our auto claim procedures not meeting our high standards. Our records on your account indicate that an update was completed yesterday with the claims team, and they will get in touch with you as soon as they have feedback from the comprehensive evaluation. We haven't forgotten about you; we're working on it.
The Unlimited's reply01 Oct 2025, 14:19
Official
Hi Shanaz,
We sincerely apologize for our auto claim procedures not meeting our high standards. Our records on your account indicate that an update was completed yesterday with the claims team, and they will get in touch with you as soon as they have feedback from the comprehensive evaluation. We haven't forgotten about you; we're working on it.
We sincerely apologize for our auto claim procedures not meeting our high standards. Our records on your account indicate that an update was completed yesterday with the claims team, and they will get in touch with you as soon as they have feedback from the comprehensive evaluation. We haven't forgotten about you; we're working on it.