SA
Shanaz A
1 reviews | Active since Jan 2020
15 Oct 2025, 13:06
Unacceptable customer service 😒
AE367284 My claim was rejected for interior repairs. However I emailed Siyabonga on 3/10 requesting he escalates my claim for reconsideration based on my dispute with the rejection...To-date I have not received an acknowledgment or response from none of the responsible person or persons to execute my complaint..kindly investigate and revert soonest.
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Replies (2)
The Unlimited's replyOfficial
15 Oct 2025, 13:11Hi Shanaz Abdussamad,
We are concerned to see this review. Apologies for any upset or inconvenience caused. We would like you to know that we take customer feedback seriously, as we are always striving to improve our services.
We have escalated your feedback to the relevant department and they'll revert to you within 24-hours to assist.
We are concerned to see this review. Apologies for any upset or inconvenience caused. We would like you to know that we take customer feedback seriously, as we are always striving to improve our services.
We have escalated your feedback to the relevant department and they'll revert to you within 24-hours to assist.
The Unlimited's reply15 Oct 2025, 13:11
Official
Hi Shanaz Abdussamad,
We are concerned to see this review. Apologies for any upset or inconvenience caused. We would like you to know that we take customer feedback seriously, as we are always striving to improve our services.
We have escalated your feedback to the relevant department and they'll revert to you within 24-hours to assist.
We are concerned to see this review. Apologies for any upset or inconvenience caused. We would like you to know that we take customer feedback seriously, as we are always striving to improve our services.
We have escalated your feedback to the relevant department and they'll revert to you within 24-hours to assist.
The Unlimited's replyOfficial
16 Oct 2025, 16:38Hi Shanaz Abdussamad,
We've attempted contacting you twice today with no success in speaking to you. Please drop us a message once you're available to take our call.
We've attempted contacting you twice today with no success in speaking to you. Please drop us a message once you're available to take our call.
The Unlimited's reply16 Oct 2025, 16:38
Official
Hi Shanaz Abdussamad,
We've attempted contacting you twice today with no success in speaking to you. Please drop us a message once you're available to take our call.
We've attempted contacting you twice today with no success in speaking to you. Please drop us a message once you're available to take our call.