Unacceptable

When approached by an agent at the shops my partner decided to take out their policy and I only discover later on that the agent managed to rope me in somehow and ended up with money getting taken out of my account when I was never meant to have my own policy. There is no clarity with this group and they need to train their agents better. I've spoken to people at Unlimited and they refuse a refund for a fault that is clearly on their end.

I will make sure to tell everyone this story that I come across because it is unacceptable shady methods to pull in more money.