MB
Miles B

1 reviews | Active since Mar 2011

14 Jan 2021, 09:48

Unable toe register a new claim

Unable to log a claim on my scratch and dent policies on both of my vehicles. Tried doing it on the site with no luck. Then I called the customer care asked them for the claim forms and I am still waiting for them 30Min later.

0
Replies (1)
The Unlimited
The Unlimited's reply14 Jan 2021, 13:32
Official
 Hi Imile,
 

Thank you so much for taking our call earlier today. We kindly ask you to check if you've received the list of panel beaters we sent you and whether or not the list is to your liking. If it is, you may go ahead and follow the claims process we detailed to you over the phone. We sincerely apologise that you had to resort to posting on this platform in order for us to assist you efficiently.