LS
Lebza S

1 reviews | Active since Dec 2019

12 Aug 2020, 08:29

Un paid funeral

My name is lebogang songwane I have a funeral policy with you guys at this current moment I am really not happy with your service my dad passed on on the 9 of July even today I still get SMS that documents are outstanding I ha emailed them to your claims department several times and still get he Sam response at the current state Im really going to report you guys as the turn around time is around the corner and you guys are giving me he in around

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Replies (1)
The Unlimited
The Unlimited's reply12 Aug 2020, 12:35
Official
 Hi Lebza, We're sorry to hear about your father’s passing, please accept our sincere condolences for your loss. We understand it’s not easy to lose a loved one and we would like to thank you for taking our call today.  Your claim is currently under assessment and we will provide you with feedback in 24 to 48 working hours.