MM
Mpho M

1 reviews | Active since Sept 2019

26 Apr 2022, 08:20

Umlimited

I just speak to a consult to put a claim for cash back they said to me Ive change it to premium benefit I did not even remember changing it.... Unlimited its not good at all

0
Replies (2)
The Unlimited
The Unlimited's reply26 Apr 2022, 10:57
Official
 Hi Mpho,

Thank you for writing to us. Kindly note that we just attempted to contact you so that we can explain your policy changes and we were unable to get through to you. As explained via our Web chat, we sent you communication on the 17th of February 2020 to inform you of the policy changes. Please note that our terms and conditions do state that we may change our benefits, provided that we notify you of any changes. May you kindly send us a message below when you're ready to take our call today. Alternatively, you may contact us on ***for further clarity regarding this matter. 

Best regards,

The Unlimited
The Unlimited's reply26 Apr 2022, 10:57
Official
 Hi Mpho,

Thank you for writing to us. Kindly note that we just attempted to contact you so that we can explain your policy changes and we were unable to get through to you. As explained via our Web chat, we sent you communication on the 17th of February 2020 to inform you of the policy changes. Please note that our terms and conditions do state that we may change our benefits, provided that we notify you of any changes. May you kindly send us a message below when you're ready to take our call today. Alternatively, you may contact us on ***for further clarity regarding this matter. 

Best regards,