DK
Des K

1 reviews | Active since Nov 2015

12 Nov 2024, 09:14

*****ulently trying to process a debit order

The Unlimited clearly have a very weak link in their system, and if it involves *****ulently trying to process debit orders through a client’s bank account after the client has cancelled the service and the cancellation was acknowledged this is bad service and highlights that your system is flawed

0
Replies (1)
The Unlimited
The Unlimited's reply12 Nov 2024, 09:35
Official
Hi Des.

Thank you for reaching out to us. Please note that your policy was cancelled on 9/9/2024. Please send us your bank statement as proof that you were debited after cancelling your policy, so we can investigate this matter.