EW
Emerita W

1 reviews | Active since Jul 2020

03 Nov 2022, 14:46

****ty service, no regard for clients at all!!!

For the longest time now i have been sending my claim through and no one seems to be hearing me at all let alone returning my calls. How long should i wait for calls to be returned? I need my claim processed ASAP. Your service is **** to say the least and as a client, i should be the one chasing your asses to do your job!!! Sort this out asap and contact me by close of business today otherwise provide me with contact details of someone in charge!!!

0
Replies (5)
The Unlimited
The Unlimited's reply03 Nov 2022, 16:08
Official
Hi Emerita, 
 
We appreciate you taking the time to speak with us earlier today. Please accept our apologies once again for the lack of service. We've allocated your September payment and are following up on your October payment. In response to your request, we'll take up this conversation tomorrow.
The Unlimited
The Unlimited's reply04 Nov 2022, 11:49
Official
Hi Emerita,

We appreciate your time this morning. We've submitted your claim, and a specialist will contact you within five to seven working days. Wishing you a wonderful weekend.
The Unlimited
The Unlimited's reply10 Nov 2022, 16:43
Official
Hi Emerita,



We hope that all is well. We have been trying to connect with you, however, we're unable to reach you. Please may you share your alternative contact details via a private reply.
EW
Emerita W's update10 Nov 2022, 17:15
Reviewer Update
Hi

The Unlimited
The Unlimited's reply11 Nov 2022, 11:17
Official
Hi Emeriita,
 
Thank you for your time this morning. Please send the necessary documents for the claim to be fully assessed so that we're able to finalize it.