LB
Luigi B
1 reviews | Active since Apr 2023
16 Aug 2023, 12:46
Trust your insurance company???
Trust your insurance company ???
In this case the insurance company received from the executor (standard Trust) copies of bank statements/death certificate,in several occasions i was present with the executor as he/she pursued the claims telephonically,each time the conversation ended with”’ll get back to you” needless to say 4 years down the line the company has not yet brought the claim to finality.
Deceased estate G.Anderson (Claimant)
Insurer : The Unlimited, This policy covers minor dents/scratches on the car and includes R20 000 death benefit,premiums continued for 14 months, no death claim/refunds received.
Helpful (0)
Replies (4)0
Replies (4)
The Unlimited's replyOfficial
16 Aug 2023, 14:25Hi Luigi
Thank you for raising this matter with us.
Our heartfelt condolences go out to you and the family on your loss. We’d like the opportunity to investigate this matter further and get back to you as soon as possible, to do so please inbox us the policy holder's full names and ID number so that we can assist you accordingly.
Thank you for raising this matter with us.
Our heartfelt condolences go out to you and the family on your loss. We’d like the opportunity to investigate this matter further and get back to you as soon as possible, to do so please inbox us the policy holder's full names and ID number so that we can assist you accordingly.
The Unlimited's reply16 Aug 2023, 14:25
Official
Hi Luigi
Thank you for raising this matter with us.
Our heartfelt condolences go out to you and the family on your loss. We’d like the opportunity to investigate this matter further and get back to you as soon as possible, to do so please inbox us the policy holder's full names and ID number so that we can assist you accordingly.
Thank you for raising this matter with us.
Our heartfelt condolences go out to you and the family on your loss. We’d like the opportunity to investigate this matter further and get back to you as soon as possible, to do so please inbox us the policy holder's full names and ID number so that we can assist you accordingly.
The Unlimited's replyOfficial
17 Aug 2023, 08:59Hi Luigi
We just tried to contact you and your phone took us to your voicemail box. Please provide us with an alternative number or let us know which time will be convenient for us to give you a call, so that we can obtain the policy holder's details.
We'd really like to help you and investigate this matter.
We just tried to contact you and your phone took us to your voicemail box. Please provide us with an alternative number or let us know which time will be convenient for us to give you a call, so that we can obtain the policy holder's details.
We'd really like to help you and investigate this matter.
The Unlimited's reply17 Aug 2023, 08:59
Official
Hi Luigi
We just tried to contact you and your phone took us to your voicemail box. Please provide us with an alternative number or let us know which time will be convenient for us to give you a call, so that we can obtain the policy holder's details.
We'd really like to help you and investigate this matter.
We just tried to contact you and your phone took us to your voicemail box. Please provide us with an alternative number or let us know which time will be convenient for us to give you a call, so that we can obtain the policy holder's details.
We'd really like to help you and investigate this matter.
The Unlimited's replyOfficial
17 Aug 2023, 14:39Hello Luigi
Thank you for taking our call today. We hope that all your questions were answered accordingly.
Thanks again, for getting in touch and allowing us to make this right for you and our customer's family.
Thank you for taking our call today. We hope that all your questions were answered accordingly.
Thanks again, for getting in touch and allowing us to make this right for you and our customer's family.
The Unlimited's reply17 Aug 2023, 14:39
Official
Hello Luigi
Thank you for taking our call today. We hope that all your questions were answered accordingly.
Thanks again, for getting in touch and allowing us to make this right for you and our customer's family.
Thank you for taking our call today. We hope that all your questions were answered accordingly.
Thanks again, for getting in touch and allowing us to make this right for you and our customer's family.
The Unlimited's replyOfficial
17 Aug 2023, 16:12Hi Luigi
Please check your emails we've sent your proof of payment.
Please check your emails we've sent your proof of payment.
The Unlimited's reply17 Aug 2023, 16:12
Official
Hi Luigi
Please check your emails we've sent your proof of payment.
Please check your emails we've sent your proof of payment.