TOYING WITH PEOPLES FEELINGS

i am a 27 year old female coming from a family of 8. i have two children who are also fatherless, and a Breadwinner at home since all my other siblings are still at school. i have been with this heartless **** since 20117. We lost our Father on the 31 December 2019 due to Covid 19, I submitted a claim on the 9th of January2021, 3 days later i was told i need to submit sum documents i did that then a week later i called because they didnt send me any communication, they told me they need a doctors stamp from the hosptal, i sent that, then again a week later i called them they said they see on the claim form that my father went on a private doctor as well they need that, i went to the private doctor and pay R600 for the doctor to fill in the forms i sent that, they told me they need a DHA1663B the one written confidential i have to go to home affairs and beg for them to help open that one they did and i sent it to Unlimited again, on the 1st of February i called and was told that the assessors will get back to me within 24 to 48 hours. on the 3rd of February i received an sms that they need a Hospital file, i actually dont know what for i submited all the docs they stated on their claim form requirements i even went an extra mile getting all the documents they need everyting on the Hospital file was filled in by the Hospital doctor now they need the file, mind you they have all the diagnosis both from the hospital and from the private doctor which costed me money now they need an entire Hospital file which is 1200 i dont know for what i called them today i waited on the for phone for more than an hour then they told me again that their assessors will get back to me within 24 to 48 hours same thing they told me on monday, i am tired now the phone calls cost me money this up and down cost me money, im in debts due to my Fathers funeral its been a months and people wants their money the Unlimited is trying to find everything in their power not to pay my claim rather than assisting me in this crying time these people are hurtless i cant even get pass my fathers death because i always have to be reminded by this claim and i have been with this **** since 2017.