SM
Sifiso M

1 reviews | Active since Jul 2021

19 Jul 2021, 12:43

Totally Disappointed

I've made a claim 4 weeks ago and still haven't got any feedback, I also tried calling them still haven't got any form of response. Totally disappointed and I'm cancelling immediately.

0
Replies (1)
The Unlimited
The Unlimited's reply19 Jul 2021, 13:38
Official
  Hi Sifiso,
 
Thank you so much for raising this matter with us. Four weeks is quite a long time to wait for feedback on a claim and we're truly sorry for this. We'd be so heartbroken if you parted ways with us due to the *********** service that you've received and we'd like the opportunity to look into your claim. We’ve just tried to get a hold of you and unfortunately, we were unable to get through to you. Please let us know which time will be convenient for us to give you a call again.