RH
Rene H

1 reviews | Active since Jun 2016

27 Jun 2016, 06:09

Tired of cancelling policy.

<p>The service of the Unlimited is the worst i have ever encountered. I have bee struggling to cancel a policy for more than 2 months already. I have sent various correspondence but to no avail. No one is getting back to me, now that is terrible service. I have even stopped the payment at the bank yet they still continue to debit the money. I am so sick and tired of the company. They should be shut down.</p>

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Replies (2)
The Unlimited
The Unlimited's reply27 Jun 2016, 06:51
Official

We always appreciate the feedback, the good, the bad and even the ugly.

After all, it gives us an opportunity to make this right! You can be sure that we will follow up on your complaint and get back to you within 24 hours.

Take care, The Unlimited

The Unlimited
The Unlimited's reply27 Jun 2016, 07:09
Official

We always try and do the best for our customers, and sometimes we do make mistakes. However, our chat with you was great and it’s given us the opportunity to improve. We’re still sad to see you go. Your policy has been cancelled. If there’s anything else we can help you with, please call us on ***. Take care, The Unlimited