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Renique Jansen van Vuuren

1 reviews | Active since Mar 2023

25 Mar 2023, 12:17

THIS BUSINESS IS A ****

My name is Renique Jansen van Vuuren. I never signed up with The Unlimited, because I don't need it. Somehow they got my banking account details. The deducted money from my account on February 27 2023 and then again on March 24 2023. I can't get ahold of them on the phone. The same thing happened with my boyfriend. He called them multiple times and each time they tell him they will call him back to sort it out. We are still waiting. It has been a month later. I AM NOT SIGNED UP AND THEY ARE TAKING MY MONEY. IT IS UNACCEPTABLE.

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Replies (2)
The Unlimited
The Unlimited's reply25 Mar 2023, 15:25
Official
Hi Renique,
 
 
Thanks for bringing this to our attention. We're concerned hearing that a policy was opened without your permission. We'll give you a call first thing on Monday morning to assist you. Please can you also provide us with your husband's ID number and contact details via private message so that we can get him sorted accordingly.
The Unlimited
The Unlimited's reply28 Mar 2023, 08:11
Official
Hello Renique, 


Thanks for taking our call and for allowing us to assist you. We're sad to see you leave our Unlimited family, however, we wish you all the best for your future endeavours.