AG
Audra G

1 reviews | Active since Mar 2019

27 Mar 2019, 13:09

*******!

Totally disgusting service, my father was with them for 4 years after his death promises of a 72 hour turn around time was a Lie! Almost 3 weeks later they call and say claim rejected what they promise the client when they sign them up is absolute lie! I will not rest till every sent that was deducted from is returned these agents are quick to harass you with phone calls of wonderful products they have, but no one even bothers to make contact with the family once there's is a death. #totallydisgusted

0
Replies (8)
The Unlimited
The Unlimited's reply27 Mar 2019, 13:52
Official
Hi Audra G,
 
We're really sorry to hear about your father and we understand it’s not easy to lose your loved one. We would like the opportunity to look into this matter, however, we don't have any details for your claim. Please send us your contact details and we will give you a call today. 

Best regards,

AG
Audra G's update27 Mar 2019, 14:55
Reviewer Update
My number is +***0. Not sure what you going to help me with as your consultants, team managers have been absolutely ***********. We are dealing with the loss of my father we didnt have the time or emotion to deal with this. But with the outcome today we will be taking it further.
The Unlimited
The Unlimited's reply27 Mar 2019, 15:39
Official
Hi Audra G, 

We’ve been trying to contact you and unfortunately, we’re unable to get through to you.  When you are available to talk, please pop us a message below and we will give you a call. 

Best regards,

AG
Audra G's update27 Mar 2019, 15:43
Reviewer Update
At 4pm
The Unlimited
The Unlimited's reply27 Mar 2019, 16:30
Official
Hi Audra G, 

We've been trying to contact you and unfortunately, we're still unable to get through to you. Please send us your alternative number and we will give you a call.

Best regards,

AG
Audra G's update27 Mar 2019, 16:56
Reviewer Update
Tracy my sister ***. No phone calls received.
The Unlimited
The Unlimited's reply27 Mar 2019, 18:12
Official
Hi Audra G, 

We will give you a call tomorrow morning. 

Best regards,

The Unlimited
The Unlimited's reply28 Mar 2019, 09:48
Official
Hi Audra G, 

Thanks for taking our call today. We are currently looking into this matter and we will provide you with feedback in 24 to 48 working hours.

Best regards,