NS
Nelisiwe S

1 reviews | Active since Aug 2023

12 Oct 2023, 01:59

They promised to pay...

They promised to pay my claim and they never paid

0
Replies (2)
The Unlimited
The Unlimited's reply12 Oct 2023, 09:59
Official
Hi Nelisiwe. 

We're so glad you reached out to us, and we're sorry to have frustrated you. Our team is here to help you with this matter. 
 
A specialist from our claims team will reach out to you today to provide you with an update on your claim. 
 
Thanks again for getting in touch. We're here to #UnlimitYourLife, and your feedback will help us to get better at that. 
The Unlimited
The Unlimited's reply12 Oct 2023, 10:55
Official
 
Hi Nelisiwe. 

Thank you for taking our call and for giving us the opportunity to assist you. As explained, the system shows that your claim was already paid. Please send us the statement that we requested so that we can investigate this matter.