PT
Phuti T
1 reviews | Active since Sept 2017
16 Sept 2021, 10:16
they never give feed back. they are slow
These ones will only contact you after you write about them on hellopeter. they never give feedback nothing. They approve claims but you will need to run around before things can be done.
Helpful (0)
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Replies (4)
The Unlimited's replyOfficial
16 Sept 2021, 14:26Hi Ungovernable,
It’s quite heartbreaking for us to read through your review. We owe you our humble apologies as none of our valued customers should ever feel unsupported, especially during the claims process. Please note that we don’t only attend to customer’s who post on our social media platforms. We assist thousands of our family members daily either via email, live chat or over the phone. Our team has been trying to reach you so that we can discuss the matter you’ve raised and unfortunately, we were unable to get through to you. When you’re available to chat to us, please pop us a reply below and we'll call you back.
It’s quite heartbreaking for us to read through your review. We owe you our humble apologies as none of our valued customers should ever feel unsupported, especially during the claims process. Please note that we don’t only attend to customer’s who post on our social media platforms. We assist thousands of our family members daily either via email, live chat or over the phone. Our team has been trying to reach you so that we can discuss the matter you’ve raised and unfortunately, we were unable to get through to you. When you’re available to chat to us, please pop us a reply below and we'll call you back.
The Unlimited's reply16 Sept 2021, 14:26
Official
Hi Ungovernable,
It’s quite heartbreaking for us to read through your review. We owe you our humble apologies as none of our valued customers should ever feel unsupported, especially during the claims process. Please note that we don’t only attend to customer’s who post on our social media platforms. We assist thousands of our family members daily either via email, live chat or over the phone. Our team has been trying to reach you so that we can discuss the matter you’ve raised and unfortunately, we were unable to get through to you. When you’re available to chat to us, please pop us a reply below and we'll call you back.
It’s quite heartbreaking for us to read through your review. We owe you our humble apologies as none of our valued customers should ever feel unsupported, especially during the claims process. Please note that we don’t only attend to customer’s who post on our social media platforms. We assist thousands of our family members daily either via email, live chat or over the phone. Our team has been trying to reach you so that we can discuss the matter you’ve raised and unfortunately, we were unable to get through to you. When you’re available to chat to us, please pop us a reply below and we'll call you back.
PT
Phuti T's updateReviewer Update
16 Sept 2021, 15:59your people call for 3 seconds before I answer they hang up next thing you want to blame me.
PT
Phuti T's update16 Sept 2021, 15:59
Reviewer Update
your people call for 3 seconds before I answer they hang up next thing you want to blame me.
The Unlimited's replyOfficial
16 Sept 2021, 18:45Hi Ungovernable,
Thank you so much for taking our call today. Kindly note that your claim has been received. We’ll be contacting you again before close of business tomorrow, to provide you with an update regarding the quote that our team requested earlier today.
Thank you so much for taking our call today. Kindly note that your claim has been received. We’ll be contacting you again before close of business tomorrow, to provide you with an update regarding the quote that our team requested earlier today.
The Unlimited's reply16 Sept 2021, 18:45
Official
Hi Ungovernable,
Thank you so much for taking our call today. Kindly note that your claim has been received. We’ll be contacting you again before close of business tomorrow, to provide you with an update regarding the quote that our team requested earlier today.
Thank you so much for taking our call today. Kindly note that your claim has been received. We’ll be contacting you again before close of business tomorrow, to provide you with an update regarding the quote that our team requested earlier today.
The Unlimited's replyOfficial
17 Sept 2021, 12:29Hi Ungovernable,
Thank you for taking our call and for allowing us to take you through the outcome for your claim. We understand that the claims process wasn't smooth for you and we're truly sorry for the experience that you've had with us. We promise that the next time you need our help, we’ll do our best to finalise your claim in a speedy manner.
Thank you for taking our call and for allowing us to take you through the outcome for your claim. We understand that the claims process wasn't smooth for you and we're truly sorry for the experience that you've had with us. We promise that the next time you need our help, we’ll do our best to finalise your claim in a speedy manner.
The Unlimited's reply17 Sept 2021, 12:29
Official
Hi Ungovernable,
Thank you for taking our call and for allowing us to take you through the outcome for your claim. We understand that the claims process wasn't smooth for you and we're truly sorry for the experience that you've had with us. We promise that the next time you need our help, we’ll do our best to finalise your claim in a speedy manner.
Thank you for taking our call and for allowing us to take you through the outcome for your claim. We understand that the claims process wasn't smooth for you and we're truly sorry for the experience that you've had with us. We promise that the next time you need our help, we’ll do our best to finalise your claim in a speedy manner.