PT
Phuti T

1 reviews | Active since Sept 2017

19 Nov 2025, 08:44

They dont process claims on time as they claim to

The unlimited dent and scratch needs one to write on hellopeter in order for it to be finalised. I have forwarded all the docs and it has been a week and still nothing is done.

0
Replies (3)
The Unlimited
The Unlimited's reply19 Nov 2025, 08:46
Official
Hi Phuti,

Thank you for contacting us. We're sorry to hear you haven't received feedback regarding your claim, that's not the standard of service we aim to provide. Please give us a moment to take a look into this for you, we'll revert via private message.
PT
Phuti T's update21 Nov 2025, 15:59
Reviewer Update
I knew that unlimited will do tricks not to approve my claim, now I am told my claim cant be approved because it looks like I was trying to fix the bumper myself, like really, why would I fix it when I have cover?

2. My wife bumped something hence the paint peeled on the bumper, now this guy said unlimited cant help me with peeling of the paint like really? The delay tactics is exactly what I am seeing now. my bumper is damaged by I cant be helped but yet I am paying. unlimited is a **** serious
The Unlimited
The Unlimited's reply21 Nov 2025, 16:02
Official
Hi Phuti.

We'd never look for excuses not to pay you, however, your claim needs to be within the scope of our cover. We've sent your message through to our claims team and they'll get back to you.