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Tshepo T

1 reviews | Active since Dec 2020

14 Dec 2020, 15:45

Theunlimited is a DOGGY Company

I've never ever had a disgusting service in my life this of Unlimited. I've made a claim to The Unlimited on the 28 of October till today they haven't pay out yet. All they can tell you is "your claim is with the assessors". They don't even have that customer initiative policy to phone you and keep you updated, you either phone them or send them an email then that's where they going to give you a feedback. A DOGGY FEEDBACK. They are so unprofessional I wouldn't even recommend anyone to join this useless insurance company. When you claim they are so doggy, they'll tell you this and that. I'm very DISAPPOINTED with this "The unlimited". They are a high RISK that needs attention, we need help to exploit this company. They are taking away our hard earned money for nothing, this is too much we need to take action against this company. They are ******** PERIOD!!!

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Replies (1)
The Unlimited
The Unlimited's reply14 Dec 2020, 18:00
Official
Hi Tshepo,

Thank you for taking our call today. Once again, please accept our sincere condolences on your family member’s passing. We’re truly sorry to hear you were having trouble with your claim and for the claiming experience that you've had with us. We trust that hope that you're relieved after hearing about the favorable outcome for your claim. The funds will reflect in your account in the next 24-48 hours.