pT
pieter T
1 reviews | Active since Aug 2012
27 Jun 2022, 11:37
These people are taking money without consent
I never signed agreements with this company after one of their representatives called me. Yet a debit order was set up and they are taking money monthly. I've sent multiple emails to their customer care address and no-one is replying. I just want them to give me my money back and cancel any subscriptions they have set up. it's been a struglee for more than 2 months now
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The Unlimited's replyOfficial
27 Jun 2022, 14:13Hi Pieter,
Thank you for taking our call and granting us the opportunity to help with this matter. We’re sorry about the mishap that caused this confusion and resulted in your account being debited. We feel fully responsible for the inconvenience that this may have caused you. It gives us joy that you’ve decided to keep your auto policy with us, and we’ve made sure that we’ve share with you the policy documents that include the terms and conditions. When it’s time for you to put in your first claim, please don’t hesitate to give us a call and we’ll be very happy to assist you.
The Unlimited's reply27 Jun 2022, 14:13
Official
Hi Pieter,
Thank you for taking our call and granting us the opportunity to help with this matter. We’re sorry about the mishap that caused this confusion and resulted in your account being debited. We feel fully responsible for the inconvenience that this may have caused you. It gives us joy that you’ve decided to keep your auto policy with us, and we’ve made sure that we’ve share with you the policy documents that include the terms and conditions. When it’s time for you to put in your first claim, please don’t hesitate to give us a call and we’ll be very happy to assist you.