Their co-partner employees have no regard for their customers they have a very bad customer service and are full of attitude instead. All that have been happening is getting problems instead of solutions to resolving or registering the claim.

 

Hi Nonkozo, 
 
 
 
 
 
Here at The Unlimited, we believe that our customers are our family and we do our absolute best to treat them as such. With that said, we'd like to sincerely apologise for how we handled you during your claims process. This is certainly not a reflection of how we feel about you and we hope that you can find it in your heart to forgive us. We can’t fix the past, however, we're grateful that you're giving us a chance to look into your claim. As we informed you this afternoon, we'll provide you with feedback on the outcome of our investigation by close of business tomorrow.