LB
Louis B
1 reviews | Active since Jul 2020
18 Jul 2020, 12:02
Theft by Debit order!!!!!!!!
My name is Mr Louis Johannes Bouwer AOS*** one of your call agents called us a couple of months ago trying to sell the unlimited first to my wife and then to me.
I was interested at first, but the same night she called, I found out I lost my job. Thus upon Her calling us back I told her to remove my number and account details from your system and NOT I repeat NOT deduct any money from my account. And then on the 24th of April the debit order went off my account, I then had it reversed ant every month there after until now you are trying to deduct money that I did not approve .
the first person to read this should contact me to rectify the mistake that your *********** call agent made.
Helpful (0)
Replies (2)0
Replies (2)The Unlimited's replyOfficial
19 Jul 2020, 12:18 Hi Louis,
We're sorry to hear about your difficulty in trying to resolve the issue regarding your policy. We try our best to ensure all the members of our family feel supported and understood and we’ll be urgently looking into this matter and give you a call tomorrow morning.
We're sorry to hear about your difficulty in trying to resolve the issue regarding your policy. We try our best to ensure all the members of our family feel supported and understood and we’ll be urgently looking into this matter and give you a call tomorrow morning.
The Unlimited's reply19 Jul 2020, 12:18
Official
Hi Louis,
We're sorry to hear about your difficulty in trying to resolve the issue regarding your policy. We try our best to ensure all the members of our family feel supported and understood and we’ll be urgently looking into this matter and give you a call tomorrow morning.
We're sorry to hear about your difficulty in trying to resolve the issue regarding your policy. We try our best to ensure all the members of our family feel supported and understood and we’ll be urgently looking into this matter and give you a call tomorrow morning.
The Unlimited's replyOfficial
20 Jul 2020, 11:24 Hi Louis,
Thank you for taking our call today. Your policy has been cancelled and this confirmation has been SMSed to you.
Thank you for taking our call today. Your policy has been cancelled and this confirmation has been SMSed to you.
The Unlimited's reply20 Jul 2020, 11:24
Official
Hi Louis,
Thank you for taking our call today. Your policy has been cancelled and this confirmation has been SMSed to you.
Thank you for taking our call today. Your policy has been cancelled and this confirmation has been SMSed to you.
