1 reviews | Active since Aug 2023
The worst company ever, just run if you see this business!
Imagine you have a medical emergency & you end up having to call your medical insurance 4hours without any assistance, never have I been so disgusted by a company like this one ever, I have been paying them for months & the 1st time I try to use their services I am met with unprofessional nonsense. I would not advise anyone to even look their way, we should just write them off as ****s. U pay but when u want to use your money's worth, you get nothing, I ended up having to use my own money, I really do not want to be mean but people really need to stay away from these ones if they still want peace in their lives. I still feel like vomiting from the treatment I got this morning, they have the most useless forms of communication & customer care is the pits, if you have medical insurance with them you are going to die while waiting for assistance. I curse the day I was convinced to join this company, I really do. They have brought me nothing but disappointment, anger, hatred, disgust just to say the least.
We sincerely apologise for the unpleasant experience you've had with us. Upon reviewing our system, we see that you reached out via Facebook and received an acknowledgment email regarding your complaint. Our team is currently investigating the matter, and we promise to provide feedback within the next 24 working hours.
Thank you once again for bringing this issue to our attention. Customers like you help us improve every day.
We sincerely apologise for the unpleasant experience you've had with us. Upon reviewing our system, we see that you reached out via Facebook and received an acknowledgment email regarding your complaint. Our team is currently investigating the matter, and we promise to provide feedback within the next 24 working hours.
Thank you once again for bringing this issue to our attention. Customers like you help us improve every day.
#Frustrated even more...!
#Frustrated even more...!
Thanks for your patience. Our team is working on your query and we're here to ensure you're supported during this time.
Thanks for your patience. Our team is working on your query and we're here to ensure you're supported during this time.
We're sorry for the delayed feedback. We'll have one of our specialists contact you within 24-48 working hours.
We're sorry for the delayed feedback. We'll have one of our specialists contact you within 24-48 working hours.
I WANT MY MONEY, ON TUESDAY YOUR CONSULTANT SAID IT WILL TAKE 24 - 48 HOURS, TODAY IS SATURDAY, WHEN WILL I GET MY MONEY BACK? I AM SO FED UP WITH YOUR LIES, I THINK I SHOULD AT THIS POINT CONSULTANT MY LAWYER, YOU ARE NOT GETTING AWAY WITH MY MONEY LIKE THAT, PAY IT BACK! ENOUGH IS ENOUGH!
I WANT MY MONEY, ON TUESDAY YOUR CONSULTANT SAID IT WILL TAKE 24 - 48 HOURS, TODAY IS SATURDAY, WHEN WILL I GET MY MONEY BACK? I AM SO FED UP WITH YOUR LIES, I THINK I SHOULD AT THIS POINT CONSULTANT MY LAWYER, YOU ARE NOT GETTING AWAY WITH MY MONEY LIKE THAT, PAY IT BACK! ENOUGH IS ENOUGH!
I WANT MY MONEY, I WANT MY MONEY, I WANT MY MONEY!
I WANT MY MONEY, I WANT MY MONEY, I WANT MY MONEY!
Please rest assured that weβll get in touch with you on Monday to assist you. Weβre truly sorry for any frustration caused.
Please rest assured that weβll get in touch with you on Monday to assist you. Weβre truly sorry for any frustration caused.
