AA
Amos A

1 reviews | Active since Aug 2023

05 Jan 2026, 18:59

The worst company ever, just run if you see this business!

Imagine you have a medical emergency & you end up having to call your medical insurance 4hours without any assistance, never have I been so disgusted by a company like this one ever, I have been paying them for months & the 1st time I try to use their services I am met with unprofessional nonsense. I would not advise anyone to even look their way, we should just write them off as ****s. U pay but when u want to use your money's worth, you get nothing, I ended up having to use my own money, I really do not want to be mean but people really need to stay away from these ones if they still want peace in their lives. I still feel like vomiting from the treatment I got this morning, they have the most useless forms of communication & customer care is the pits, if you have medical insurance with them you are going to die while waiting for assistance. I curse the day I was convinced to join this company, I really do. They have brought me nothing but disappointment, anger, hatred, disgust just to say the least.

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Replies (10)
The Unlimited
The Unlimited's reply05 Jan 2026, 19:06
Official
 Hi Amos.

We sincerely apologise for the unpleasant experience you've had with us. Upon reviewing our system, we see that you reached out via Facebook and received an acknowledgment email regarding your complaint. Our team is currently investigating the matter, and we promise to provide feedback within the next 24 working hours. 

Thank you once again for bringing this issue to our attention. Customers like you help us improve every day. 
AA
Amos A's update05 Jan 2026, 21:04
Reviewer Update
I will be on all platforms until this matter reaches the highest level and it is resolved to my satisfaction. I will not be toyed with only to get your sincere apologies. These are real life issues and clearly this awful company does not seem to take people seriously. I need feedback by 11am tomorrow otherwise I will escalate further.

#Frustrated even more...!
The Unlimited
The Unlimited's reply06 Jan 2026, 07:46
Official
 Hi Amos,

Thanks for your patience. Our team is working on your query and we're here to ensure you're supported during this time.

AA
Amos A's update09 Jan 2026, 12:32
Reviewer Update
When are you guys going to process my refund since you failed me to the core? I want my refund so that I can find a reputable company, I'm tired of dealing with the unlimited because they are just a bunch of ****s. I want my money back, this is not a joke, since this company does not take anything seriously, I would advise that it takes me serious and refunds me immediately. WHEN WILL THIS BE DONE? 😑😑😑😑😑😑😑😑😑😑😑😑😑😑😑😑😑😑
The Unlimited
The Unlimited's reply09 Jan 2026, 12:37
Official
 Hi Amos,

We're sorry for the delayed feedback. We'll have one of our specialists contact you within 24-48 working hours.
AA
Amos A's update10 Jan 2026, 11:39
Reviewer Update
The unlimited

I WANT MY MONEY, ON TUESDAY YOUR CONSULTANT SAID IT WILL TAKE 24 - 48 HOURS, TODAY IS SATURDAY, WHEN WILL I GET MY MONEY BACK? I AM SO FED UP WITH YOUR LIES, I THINK I SHOULD AT THIS POINT CONSULTANT MY LAWYER, YOU ARE NOT GETTING AWAY WITH MY MONEY LIKE THAT, PAY IT BACK! ENOUGH IS ENOUGH!
AA
Amos A's update10 Jan 2026, 15:18
Reviewer Update
Listen to the call I was on from your team on Tuesday, I said I want my money back & the guy said it will take 24 - 48hours, was that just to shut me up & now
AA
Amos A's update10 Jan 2026, 15:20
Reviewer Update
You guys are now responding privately! Guys, I want my money back, each and every one of ur responses keep telling me about 24 - 48hours, what exactly am I waiting 24 - 48hours for, for another stupid response like this?

I WANT MY MONEY, I WANT MY MONEY, I WANT MY MONEY!

AA
Amos A's update10 Jan 2026, 15:23
Reviewer Update
THE ONLY RESPONSE I WANT TO HEAR IS WHEN I WILL BE GETTING MY MONEY BACK, THIS '24 -48HOURS' LINE IS YOUR EVERY RESPOND AND IT IS GETTING ANNOYING NOW, TELL ME WHEN I WILL BE GETTING MY MONEY BACK, THAT IS IT! MY MONEY!
The Unlimited
The Unlimited's reply10 Jan 2026, 15:26
Official
Hi Amos. 

Please rest assured that we’ll get in touch with you on Monday to assist you. We’re truly sorry for any frustration caused.