NM
Nokujabula M
1 reviews | Active since Dec 2020
03 May 2021, 21:45
The unpaid death claim
This is my second review writing to Hellopeter please help me I have made a death claim since February this year till to date there's no money in my account no feedback I have sent all the necessary docs..other loyal companies have paid long time ago I want to pay my kids school fees now I'm suffering because of the unlimited insurance company that doesn't want to pay me..I have sending docs that need me to pay money in order to get them yet they don't pay me ...I'm being humiliated how can I **** my husband death .. ..The unlimited insurance is bad news I'm ****ed I won't recommend it to friendsand family...my contact Jabu *** Email ***
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Replies (2)
The Unlimited's replyOfficial
04 May 2021, 13:44Hi Nonjabulo,
Thank you for writing to us. We’d like to extend our heart condolences once again for the loss of your beloved husband. We know that life hasn’t been easy since you lost him, and our thoughts are with your family during this difficult time. Please know that we never intended to humiliate you nor are we accusing you of faking your husband’s death. All our claims have to undergo a thorough assessment before they can be finalised. Your claim is at it final stages and we’ll contact you in 24-48 hours to provide you with feedback on the outcome.
The Unlimited's reply04 May 2021, 13:44
Official
Hi Nonjabulo,
Thank you for writing to us. We’d like to extend our heart condolences once again for the loss of your beloved husband. We know that life hasn’t been easy since you lost him, and our thoughts are with your family during this difficult time. Please know that we never intended to humiliate you nor are we accusing you of faking your husband’s death. All our claims have to undergo a thorough assessment before they can be finalised. Your claim is at it final stages and we’ll contact you in 24-48 hours to provide you with feedback on the outcome.
The Unlimited's replyOfficial
05 May 2021, 17:11Hi Nokujabula,
Thank you so much for giving us a few moments of your time earlier today. As we informed you, your claim has been approved, and it will be paid out to you tomorrow. The funds will take 24-48 hours to reflect in your bank account. Once again, we’re truly sorry for your loss and we wish nothing but the best for you and your family.
The Unlimited's reply05 May 2021, 17:11
Official
Hi Nokujabula,
Thank you so much for giving us a few moments of your time earlier today. As we informed you, your claim has been approved, and it will be paid out to you tomorrow. The funds will take 24-48 hours to reflect in your bank account. Once again, we’re truly sorry for your loss and we wish nothing but the best for you and your family.