FF
Frank F
1 reviews | Active since Sept 2022
03 Nov 2022, 07:27
The Unlimited - Worst Insurance in South Africa
I have cancelled my insurance nearly 9 months ago and they still debit my account. I have closed the account but still they deduct leaving me in negative balance. No answers on phones and no feedback on emails. They owe ME money! Bad Business
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Replies (2)
The Unlimited's replyOfficial
03 Nov 2022, 11:54Hi Frank,
Thank you for raising this with us. We apologise for the inconvenience caused by this matter. Please note that a member from our team will you today and assist you further.
The Unlimited's reply03 Nov 2022, 11:54
Official
Hi Frank,
Thank you for raising this with us. We apologise for the inconvenience caused by this matter. Please note that a member from our team will you today and assist you further.
The Unlimited's replyOfficial
04 Nov 2022, 10:17Hi Frank,
We hope that you're well. We sincerely sorry for the trouble caused and take full responsibility for the mistake we made. The error has been rectified and we processed your refund yesterday, payment should clear from your account between today or tomorrow. Once again, thank you for alerting us about this incident as it will help us better our services
The Unlimited's reply04 Nov 2022, 10:17
Official
Hi Frank,
We hope that you're well. We sincerely sorry for the trouble caused and take full responsibility for the mistake we made. The error has been rectified and we processed your refund yesterday, payment should clear from your account between today or tomorrow. Once again, thank you for alerting us about this incident as it will help us better our services