TS
Tsepiso S

1 reviews | Active since Oct 2016

14 Aug 2018, 15:44

The Unlimited, worst insurance company out there!!!!!!!!

********* credit bureau listing - The unlimited

I opened a policy with The Unlimited in 2016/09/26 for short term insurance

The installment was R119

I missed one payment then they blacklisted me on TransUnion, now I know this is ******* because I don’t not owe them anything nor do I have any thing of theirs

I’ve called them multiple times, I even offered to pay the R 119 that they say I owe them according to my TransUnion report.

Their answer is always the same, they say that “ I don’t owe them anything and that they have never blacklisted or reported anyone to the credit bureau. Also pointing out that my account with them is closed”

However The Unlimited remains on my credit score and is hindering all my credit applications because it shows that I still owe The Ulimited which is not true. My Transunuon credit report even indicates “ The credit report indicates that a credit provider has commenced legal proceedings against the consumer, this adverse listing can have a negative impact on the score”

I’ve tried everything, they are simply not helpful in fixing the mess they have caused

I would never recommend them to anyone and Infact I will use my workplaces company resources to launch a campaign highlighting how they do business. It is horrible

0
Replies (2)
The Unlimited
The Unlimited's reply14 Aug 2018, 20:03
Official

Hi Tsepiso,

We’re sorry you feel this way about us. We will look into this and give you a call tomorrow.

The Unlimited.

Shifting your life, together.

The Unlimited
The Unlimited's reply15 Aug 2018, 10:10
Official

Hi Tsepiso,

Thanks for your time on the phone this morning. As an authorized financial services provider, we are obligated to report to TransUnion so we can ensure all our customer's details are correct. We only have month to month memberships so customers do not owe us any premiums and because of this, we will not affect a credit scoring or be able to blacklist a customer. We have also emailed you a letter confirming this. If there’s anything else we can do to help you, please pop us a message below or give us a call on ***.

The Unlimited.

Shifting your life, together.