The Unlimited Worst Insurance Company

This is the WORST insurance company you would want to insure your loved ones with. The claims process is RIDICULOUS and they have stupid clauses like "when a customer misses one premium but has paid all premiums before and after that specific month then their waiting periods start from scratch!

This is only a platform to avoid making payouts to beneficiaries as in my mother's case she then passed on during this "new waiting period" caused by December contributions outstanding but she has been paying for the past year including the 2019 year to date.

I asked why couldn't they double debit like any other company they said " unfortunately mam its our rules ".

They then sent me claim forms that needed to be completed by her treating Dr. I explained to them that my mother didn't have medical aid, was a pensioner she couldn't afford private healthcare as a result was using government facilities (Clinic). Those nurses do not have the time to be completing forms and if you have made use of a government facility you know that you are seen by whichever nurse is available at that time. She did not have a "Treating Dr".

And again I got a "Unfortunately mam, those are our rules"

All insurance companies have gone paperless and their claim processes are very easy but not Unlimited!

Funny thing is I remember warning my mother about them telling her not to sign up as they look very ***** but you know our parents at that time her focus was on making sure that we have enough to give her a decent send off.

I could go on the whole day about how hurt and frustrated I am but what will it help? They get to debit our parents accounts and still keep the money they supposed to pay out upon their death.