BT
Bianca T
1 reviews | Active since Feb 2015
09 Feb 2015, 15:38
The unlimited went against the agreement of DMA
Despite the fact that I have registered my details with the Direct Marketing Association (DMA)'s national opt-out database, The Unlimited contacted me today and attempted to sell me a product telephonically.<br> I registered several years ago with the opt-out database, and no other direct marketing company has ever tried to contact me. This is the only call centre that has gone against the agreement of the DMA that I am aware of.
Helpful (0)
Replies (1)0
Replies (1)The Unlimited's replyOfficial
09 Feb 2015, 15:49Hello BTait,
Thanks for letting us know you've had problems with our service - we always appreciate our customers giving us feedback (good or bad) so that we can improve your experience with us.
After all, without you, we wouldn't exist, so you can be sure I am personally going to follow up on your complaint and will get back to you within 24 hours with some answers.
Regards
Sharlet
Thanks for letting us know you've had problems with our service - we always appreciate our customers giving us feedback (good or bad) so that we can improve your experience with us.
After all, without you, we wouldn't exist, so you can be sure I am personally going to follow up on your complaint and will get back to you within 24 hours with some answers.
Regards
Sharlet
The Unlimited's reply09 Feb 2015, 15:49
Official
Hello BTait,
Thanks for letting us know you've had problems with our service - we always appreciate our customers giving us feedback (good or bad) so that we can improve your experience with us.
After all, without you, we wouldn't exist, so you can be sure I am personally going to follow up on your complaint and will get back to you within 24 hours with some answers.
Regards
Sharlet
Thanks for letting us know you've had problems with our service - we always appreciate our customers giving us feedback (good or bad) so that we can improve your experience with us.
After all, without you, we wouldn't exist, so you can be sure I am personally going to follow up on your complaint and will get back to you within 24 hours with some answers.
Regards
Sharlet
