The Unlimited VERY POOR SERVICE

So after 4 long full weeks of being hung up on, transferred here and there I finally got through to the claims department and spoke to Siyabonga Tshabalala to help me with my claim for tyres he then requested that I go to Tiger Wheel to get the following: 1 Detailed technical report on the cause of failure 2 Customer complaint and remedy 3 Clear picture’s 1. Picture of vehicle with registration number displayed 2. Picture of all 4 tyres- Make and size must be visible 3. Picture of whole damaged tyre (Make and size must be visible) 4. Close up picture of damage tyre 5. Tread depth of each tyre al four tyres 4 Pictures of the current km, licence disc & vehicle registration 5 Quotation (Parts and labour amounts separate)

which I did send on the very same day 02 May 2024 whereas the previous day. On the 5th May 2024 when I called to make a follow up I then spoke to Calvin Hutton who asked me to then send a email requesting for the very same details that Siyabonga asked for I sent the details AGAIN to Calvin only to make a follow on email to Calvin and he then gives me another email to send to *** this was now on the 7th May 2024. Since then I have not received any feedback and my car has been parked because the tyres are in a very bad condition, this has had a huge impact on me financially then funny part is they are very quick to deduct money from my account but when it comes to delivering their promise on their promise their service is NONSENSE!!!!!!!!!!!!!!!!!!!!!!!!!