KM
Kay M
1 reviews | Active since Jan 2017
23 Aug 2019, 15:42
The Unlimited-Very disappointing in your greatest time of need.
We had the most horrible experience with The Unlimited after we had to claim. They are looking for all sorts of excuses so as to not pay up-now they want prescriptions and medical history's after a whole year of paying premiums. These were never disclosed in the beginning even of they were all documentation they wanted was submitted but they just continue assessing and assessing, 3 weeks later. What a disappointment.
Helpful (0)
Replies (4)0
Replies (4)
The Unlimited's replyOfficial
23 Aug 2019, 17:08Hi Kay,
We're really sorry to hear about the claim experience you've had with us. We’ve been trying to contact you and unfortunately, we’re unable to get through to you. Because you are a valued member of our family we would really like to help you. Please inbox us your alternative number.
We're really sorry to hear about the claim experience you've had with us. We’ve been trying to contact you and unfortunately, we’re unable to get through to you. Because you are a valued member of our family we would really like to help you. Please inbox us your alternative number.
The Unlimited's reply23 Aug 2019, 17:08
Official
Hi Kay,
We're really sorry to hear about the claim experience you've had with us. We’ve been trying to contact you and unfortunately, we’re unable to get through to you. Because you are a valued member of our family we would really like to help you. Please inbox us your alternative number.
We're really sorry to hear about the claim experience you've had with us. We’ve been trying to contact you and unfortunately, we’re unable to get through to you. Because you are a valued member of our family we would really like to help you. Please inbox us your alternative number.
KM
Kay M's updateReviewer Update
23 Aug 2019, 17:49Hi, you've been saying that for the past 3days but that hasn't changed the outcome or transparency of my claim. Will inbox the number now
KM
Kay M's update23 Aug 2019, 17:49
Reviewer Update
Hi, you've been saying that for the past 3days but that hasn't changed the outcome or transparency of my claim. Will inbox the number now
The Unlimited's replyOfficial
25 Aug 2019, 09:26Hi Kay,
Thank you for getting back to us. We will contact Yolanda tomorrow morning.
Thank you for getting back to us. We will contact Yolanda tomorrow morning.
The Unlimited's reply25 Aug 2019, 09:26
Official
Hi Kay,
Thank you for getting back to us. We will contact Yolanda tomorrow morning.
Thank you for getting back to us. We will contact Yolanda tomorrow morning.
The Unlimited's replyOfficial
26 Aug 2019, 08:56Hi Kay,
We've contacted Yolanda and she was assisted with her claim.
We've contacted Yolanda and she was assisted with her claim.
The Unlimited's reply26 Aug 2019, 08:56
Official
Hi Kay,
We've contacted Yolanda and she was assisted with her claim.
We've contacted Yolanda and she was assisted with her claim.