1 reviews | Active since May 2013
The Unlimited: Thievery, *****ulant deductionLSP
I published a previous review to which I got a partial answer.
I was contacted by one of their agents around July/August 2021 concerning the offer of insurance as a member of the Department of Defence. I listend to the sales pitch and as I was working alone due to covid arrangements I requested he forward documents providing all the benifits of what this insurance would provide.
I researched the company via Google and read the reviews, upon which I sent an e-mail to the company stating I was not interested in the product and that their customer ratings were either poor or questionable.
At no time during the conversation did I agree to the insured amount or give authority for a deduction directly from my sslary. I did not provide my banking details so as to avoid unwanted or ********** deductions which happened on my October 2021 salary advice.
The company apologised inconveince and cancelled a policy I never agreed to or authorised nor accepted. They promised to investigate and provide feedback. It's now day four, still no feedback, refund is still outstanding!
They have however ****** R163,00 from my salary!
Thank you for reaching out to us once again. We’ve been trying to contact you and unfortunately, we we’re unable to get through to you. We’ve requested that you send us your bank statement so that we are able to assist you further with a refund. Please send us the requested document to ***.
Thank you for reaching out to us once again. We’ve been trying to contact you and unfortunately, we we’re unable to get through to you. We’ve requested that you send us your bank statement so that we are able to assist you further with a refund. Please send us the requested document to ***.
My account is with FNB, the account number cannot be given public.
My account is with FNB, the account number cannot be given public.
Thank you so much for getting back to us. We had made 3 attempts to contact you on the 12/10/2021 and unfortunately, we were unable to reach you. We really want to refund the premium that was deducted from your salary, however, we need the details that we’ve requested in order to do so.
Thank you so much for getting back to us. We had made 3 attempts to contact you on the 12/10/2021 and unfortunately, we were unable to reach you. We really want to refund the premium that was deducted from your salary, however, we need the details that we’ve requested in order to do so.
Thank you for getting back to us once again. As per our previous reply, please can you email us your bank statement or proof of account to ***.
Thank you for getting back to us once again. As per our previous reply, please can you email us your bank statement or proof of account to ***.