1 reviews | Active since Oct 2023
The Unlimited. The most uncapable useless company.
The Unlimited display of professionalism has been Pathetic I have initiated a claim for dents and scratches in June 2023. After numerous calls and emails the claim was approved. The request for payment was submitted middle July 2023 but no payment received to date. In the words of another The Unlimited client - "the level of professionalism is ridiculous. I have been sent from pillars to post with little effort of assistance. What kind of service are they rendering to their customers, they are failing their business. Claims department has given me a pathetic service with no follow ups made to update the progression of my claim, and as soon as you call them, they put you on hold till they cut you off. Three of their consultants i have dealt with via email and telephonic conversation has not display a higher level of customer care and service, they have refused to put me through to the person in charge." - I am having the exact experience.
With the premiums which are been collected without fail since June I could have fixed my car cash without all this frustration. It is a total waste of money.
I have read that the founder of The Unlimited is a multi-millionaire. I can see exactly why.
We understand your frustration. We can assure you that a claims manager will reach out to you today.
We understand your frustration. We can assure you that a claims manager will reach out to you today.
Thanks for taking our call. Please send us the outstanding documents so that we can finalise your claim payment.
Thanks for taking our call. Please send us the outstanding documents so that we can finalise your claim payment.
I just want to set the record straight - The outstanding documents that you now requested were included in my first email. In any case I have now sent it again to the WhatsApp you provided.
I just want to set the record straight - The outstanding documents that you now requested were included in my first email. In any case I have now sent it again to the WhatsApp you provided.
Thanks for bringing this to our attention. We'll give you a call today to help you.
Thanks for bringing this to our attention. We'll give you a call today to help you.
Thanks for taking our call and for allowing us to finalise your claim. We've processed your refund today. If there's anything else we can do to help you, please send us a message below and we'll be happy to assist.
Thanks for taking our call and for allowing us to finalise your claim. We've processed your refund today. If there's anything else we can do to help you, please send us a message below and we'll be happy to assist.
