LR
Lynn R

1 reviews | Active since Jan 2012

20 Dec 2018, 11:39

The Unlimited, The most ********** company - ********

On the 3rd December 2018 I wrote a review on Hellopeter regarding this company and how they debited my bank account without me giving them my bank account details or even agreeing to take a policy with them. They still can't tell me where they got my bank account details from. Then on the 6th December 2018 they rep**** with this note on Hellopeter Official business reply Hi Lynn, Thank you for taking our call this morning. After investigating this matter, we agree with you that this is unacceptable. We are really sorry for the experience you had with us. We have ensured that the necessary steps have been taken by dismissing the sales agent and to prevent this from happening again we are looking into all the sales that she has made. Your contact details have be removed from our database and your personal details have been blacklisted off our system so that it can’t be used again. Once again, we really want to thank you for bringing this to our attention as this gives us the opportunity to improve our services.

To which I rep**** that I didn't believe a word of this... And guess what! Today on the 20th December 2018 at 10:26 I receive another SMS from this ********** company saying GET DOUBLE DATA!... (and that debit order will probably be going off my account again)

In you damn message to me you said my contact details have been removed from your database! Now is the time to take this further.

0
Replies (1)
The Unlimited
The Unlimited's reply20 Dec 2018, 15:33
Official
 
Hi Lynn,
 
Thanks for getting in touch with us. You’ve been receiving SMSes from us because your contact number was linked to your policy. Your contact details have been removed from our database and you will no longer receive SMSes from us. We will not debit from your account as your Health Connect policy was cancelled on the 27/11/2018.