LR
Lynn R
1 reviews | Active since Jan 2012
03 Dec 2018, 10:06
The Unlimited, The most ********** company - ********
Angelique, an unlimited consultant came to my work I told her to call me the next day so I can think about this. I did research and everywhere on the internet this company screams ***** and ********! Angelique didn't bother calling me and suddenly I receive an sms about "my sim card/my policy" only to find out that they hacked all my info including my bank account details! I called the call centre and they said Angelique gave them my bank details, where the hell did she get it from. How is this legal? Why is this company getting away with this? After 2 weeks and a couple of RUDE consultants they sent me an sms saying "My policy has been cancelled", What policy!! Then the next week, just as I thought, R200 gets debited from my bank account. I have not agreed to this policy, I have not given them my bank account number and I have not authorised any debits to go off my account!! I have not received a call from the unlimited company to confirm if I want the policy or not, but already they are taking money from my account using my details which they hacked ...so this is ***** because they took my details from where ever they take people's private info and took my money without my knowledge. How are ********** companies like this allowed to operate in South Africa? How are they allowed to still be in business? Why is this being allowed. How is this legal? I'm definitely taking this further.
Helpful (0)
Replies (7)0
Replies (7)
The Unlimited's replyOfficial
03 Dec 2018, 18:27Hi Lynn,
Thanks for bringing this matter to our attention. We would really like an opportunity to look into this. We will give you a call first thing tomorrow morning.
The Unlimited's reply03 Dec 2018, 18:27
Official
Hi Lynn,
Thanks for bringing this matter to our attention. We would really like an opportunity to look into this. We will give you a call first thing tomorrow morning.
LR
Lynn R's updateReviewer Update
04 Dec 2018, 11:07And then this person phones me to say sorry for the inconvenience.... ***!. She says the policy was captured and the debit order put into place that is why by the time it was cancelled the debit order could not be cancelled. Who the hell gave the go ahead for this policy to be captured? Who gave the authorisation for this debit order to go off my account?????? This company SCREAMS *****!!!! and this person can't answer me. She now asked me to email her the form where I DID NOT write my bank account number. I sent it to her.... but the principle behind this - WHO GAVE THE GO AHEAD!!!!!! Why are these ********** allowed to continue their business when everywhere there are people complaining about them. The consultant in Capitec was even ****med by these ****s.
LR
Lynn R's update04 Dec 2018, 11:07
Reviewer Update
And then this person phones me to say sorry for the inconvenience.... ***!. She says the policy was captured and the debit order put into place that is why by the time it was cancelled the debit order could not be cancelled. Who the hell gave the go ahead for this policy to be captured? Who gave the authorisation for this debit order to go off my account?????? This company SCREAMS *****!!!! and this person can't answer me. She now asked me to email her the form where I DID NOT write my bank account number. I sent it to her.... but the principle behind this - WHO GAVE THE GO AHEAD!!!!!! Why are these ********** allowed to continue their business when everywhere there are people complaining about them. The consultant in Capitec was even ****med by these ****s.
The Unlimited's replyOfficial
04 Dec 2018, 11:58Hi Lynn,
Thanks for taking our call this morning. We've received the application form. We are currently looking into this and we will provide you with feedback in 24 to 48 working hours.
The Unlimited's reply04 Dec 2018, 11:58
Official
Hi Lynn,
Thanks for taking our call this morning. We've received the application form. We are currently looking into this and we will provide you with feedback in 24 to 48 working hours.
The Unlimited's replyOfficial
06 Dec 2018, 13:24Hi Lynn,
Thank you for taking our call this morning. After investigating this matter, we agree with you that this is unacceptable. We are really sorry for the experience you had with us. We have ensured that the necessary steps have been taken by dismissing the sales agent and to prevent this from happening again we are looking into all the sales that she has made. Your contact details have be removed from our database and your personal details have been blacklisted off our system so that it can’t be used again. Once again, we really want to thank you for bringing this to our attention as this gives us the opportunity to improve our services.
Thank you for taking our call this morning. After investigating this matter, we agree with you that this is unacceptable. We are really sorry for the experience you had with us. We have ensured that the necessary steps have been taken by dismissing the sales agent and to prevent this from happening again we are looking into all the sales that she has made. Your contact details have be removed from our database and your personal details have been blacklisted off our system so that it can’t be used again. Once again, we really want to thank you for bringing this to our attention as this gives us the opportunity to improve our services.
The Unlimited's reply06 Dec 2018, 13:24
Official
Hi Lynn,
Thank you for taking our call this morning. After investigating this matter, we agree with you that this is unacceptable. We are really sorry for the experience you had with us. We have ensured that the necessary steps have been taken by dismissing the sales agent and to prevent this from happening again we are looking into all the sales that she has made. Your contact details have be removed from our database and your personal details have been blacklisted off our system so that it can’t be used again. Once again, we really want to thank you for bringing this to our attention as this gives us the opportunity to improve our services.
Thank you for taking our call this morning. After investigating this matter, we agree with you that this is unacceptable. We are really sorry for the experience you had with us. We have ensured that the necessary steps have been taken by dismissing the sales agent and to prevent this from happening again we are looking into all the sales that she has made. Your contact details have be removed from our database and your personal details have been blacklisted off our system so that it can’t be used again. Once again, we really want to thank you for bringing this to our attention as this gives us the opportunity to improve our services.
LR
Lynn R's updateReviewer Update
06 Dec 2018, 13:44Honestly I don't believe a word of this that the sales agent has been dismissed. These reviews are all over the internet. Please see another below, which was also on Hello Peter:
***** from The Unlimited
A review of The Unlimited by Mmathapelo N on 23 Nov 2018
***** from The Unlimited
I fail to understand how an unlimited consultant can come to a person's work nd ask for your number to explain to you further about the policy because ur busy only to find out that they hack all ur info and then all of a sudden you receive an sms from your bank saying a debit order has been made by the unlimited company and they took your money without you knowing or confirming any banking details with them..how can they take your money while you haven't covered anyone nor given them the authority to debit in ur account? I have not received a call from the unlimited company to confirm if i want the policy or not but already they are taking money from my account of which I never told them about that bank account ..so that is ***** because they took my details from where ever they take people's private info and took my money without my knowledge..without even confirming my details with me.. I think i should sue for *****
I would not advise anyone to do business with this company.
LR
Lynn R's update06 Dec 2018, 13:44
Reviewer Update
Honestly I don't believe a word of this that the sales agent has been dismissed. These reviews are all over the internet. Please see another below, which was also on Hello Peter:
***** from The Unlimited
A review of The Unlimited by Mmathapelo N on 23 Nov 2018
***** from The Unlimited
I fail to understand how an unlimited consultant can come to a person's work nd ask for your number to explain to you further about the policy because ur busy only to find out that they hack all ur info and then all of a sudden you receive an sms from your bank saying a debit order has been made by the unlimited company and they took your money without you knowing or confirming any banking details with them..how can they take your money while you haven't covered anyone nor given them the authority to debit in ur account? I have not received a call from the unlimited company to confirm if i want the policy or not but already they are taking money from my account of which I never told them about that bank account ..so that is ***** because they took my details from where ever they take people's private info and took my money without my knowledge..without even confirming my details with me.. I think i should sue for *****
I would not advise anyone to do business with this company.
LR
Lynn R's updateReviewer Update
06 Dec 2018, 13:45I really would not advise anyone to do business with The Unlimited
LR
Lynn R's update06 Dec 2018, 13:45
Reviewer Update
I really would not advise anyone to do business with The Unlimited
LR
Lynn R's updateReviewer Update
20 Dec 2018, 11:43Guess what I received another SMS from this company today about getting double data. But supposedly all my details have been removed from their databases.
Please be aware that The unlimited is a ********** company busy with huge ****s. They've even stopped replying to my comments on Hellopeter as you can see. I will now be taking things further
LR
Lynn R's update20 Dec 2018, 11:43
Reviewer Update
Guess what I received another SMS from this company today about getting double data. But supposedly all my details have been removed from their databases.
Please be aware that The unlimited is a ********** company busy with huge ****s. They've even stopped replying to my comments on Hellopeter as you can see. I will now be taking things further