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jennifer R

1 reviews | Active since Sept 2014

23 Jun 2021, 07:05

The unlimited the A TRUE ****

I have since wrote a review and submitted a bank statement..the service is extremely bad,they should just refund me my premiums and all the bank transaction fee and the cost for sending an email and close shop. It's a failed business plan. I demand a refund

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Replies (2)
The Unlimited
The Unlimited's reply23 Jun 2021, 15:11
Official
Hi jennifer,

Thank you so much for taking our call today. We`d like to apologise for the unprofessional service that you`ve received from us. We can confirm that the bank statement you sent to us was received. We're currently looking into this matter and we'll provide you with feedback tomorrow morning at 9am. 
The Unlimited
The Unlimited's reply24 Jun 2021, 10:04
Official
Hi Jennifer,

We can confirm that there was a system error on our side and we take full accountability for this issue, kindly accept our sincere apology. Kindly note that we`ve SMSed the claims process so that you can submitting the required documents. Thank you for your patience and understanding as well as bringing this matter to our attention, which will help us to improve our services.