AH
Aneesa H
1 reviews | Active since Feb 2020
26 Feb 2020, 05:44
The Unlimited still took my money after claiming it was cancelled
I had asked for cancellation and was told it was for sure cancelled. I then emailed to ensure and I was not contacted again. Money was debited from my account again!!! Very unimpressed, very unhappy with this organisation and their customer service!!!! If they call, don't even answer!!!
Helpful (0)
Replies (1)0
Replies (1)
The Unlimited's replyOfficial
26 Feb 2020, 13:12Hi Aneesa,
Thank you for taking our call today. We're really sorry for the experience you've had with us. Your policy has been cancelled and this confirmation has been SMSed to you. You will be refunded your last premium as you were debited in error after you had requested to cancel your policy. The payment will reflect in your account in 24 to 48 working hours. Once you again, thank you for bringing this to our attention as this helps us to improve our services.
Thank you for taking our call today. We're really sorry for the experience you've had with us. Your policy has been cancelled and this confirmation has been SMSed to you. You will be refunded your last premium as you were debited in error after you had requested to cancel your policy. The payment will reflect in your account in 24 to 48 working hours. Once you again, thank you for bringing this to our attention as this helps us to improve our services.
The Unlimited's reply26 Feb 2020, 13:12
Official
Hi Aneesa,
Thank you for taking our call today. We're really sorry for the experience you've had with us. Your policy has been cancelled and this confirmation has been SMSed to you. You will be refunded your last premium as you were debited in error after you had requested to cancel your policy. The payment will reflect in your account in 24 to 48 working hours. Once you again, thank you for bringing this to our attention as this helps us to improve our services.
Thank you for taking our call today. We're really sorry for the experience you've had with us. Your policy has been cancelled and this confirmation has been SMSed to you. You will be refunded your last premium as you were debited in error after you had requested to cancel your policy. The payment will reflect in your account in 24 to 48 working hours. Once you again, thank you for bringing this to our attention as this helps us to improve our services.