MS
Mauritz S
1 reviews | Active since Oct 2022
31 Oct 2022, 06:32
The unlimited *****ing
Hi Mauritz. We're sad to see you leave. Your *** was cancelled on 15/09/2022. We hope to welcome you back to The Unlimited Family soon.
This is the message i received from them. 2 months later and there debit order is still not canceled. Phoning them is waste of time. There product is useless!! For the amount the are charging you could get a hospital plan and that is the reason i canceled my subscription with them 2 MONTHS ago, but still they are taking there money. 1 months one can understand now we on the second month, now they are steeling my money!! R356.00 and the bank charges of 3.50 for a debit order that should not happen!!
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The Unlimited's replyOfficial
31 Oct 2022, 10:41Hi Mauritz,
Thank you for connecting with us. We didn’t get it right this time around and apologise for the inconvenience. The issue has been escalated to our IT Department so that it isn’t a recurring one. A refund has been processed for the two months and the funds will be credited within 24-48 hours.
Thank you for connecting with us. We didn’t get it right this time around and apologise for the inconvenience. The issue has been escalated to our IT Department so that it isn’t a recurring one. A refund has been processed for the two months and the funds will be credited within 24-48 hours.
The Unlimited's reply31 Oct 2022, 10:41
Official
Hi Mauritz,
Thank you for connecting with us. We didn’t get it right this time around and apologise for the inconvenience. The issue has been escalated to our IT Department so that it isn’t a recurring one. A refund has been processed for the two months and the funds will be credited within 24-48 hours.
Thank you for connecting with us. We didn’t get it right this time around and apologise for the inconvenience. The issue has been escalated to our IT Department so that it isn’t a recurring one. A refund has been processed for the two months and the funds will be credited within 24-48 hours.