jP
johan P
1 reviews | Active since Sept 2014
11 Sept 2021, 13:02
The unlimited scratch and dent ****.
Took the scratch and dent cover and after 4 months of paying I asked for assistance with a dent removal and got no response/ assistance. This is a bull# cover.
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Replies (2)0
Replies (2)
The Unlimited's replyOfficial
11 Sept 2021, 15:34Hi Johan,
Thank you so much for raising this matter with us. We're extremely embarrassed to hear that you've struggled to get assistance regarding your claim. As The Unlimited, our business is centred around ensuring that all our customers feel supported and well taken care of. We understand that we’ve let you down and we're truly sorry for this. Kindly note that our auto claims department is closed on weekends. We’ll be giving you a call on Monday morning to assist you accordingly with your claim.
Thank you so much for raising this matter with us. We're extremely embarrassed to hear that you've struggled to get assistance regarding your claim. As The Unlimited, our business is centred around ensuring that all our customers feel supported and well taken care of. We understand that we’ve let you down and we're truly sorry for this. Kindly note that our auto claims department is closed on weekends. We’ll be giving you a call on Monday morning to assist you accordingly with your claim.
The Unlimited's reply11 Sept 2021, 15:34
Official
Hi Johan,
Thank you so much for raising this matter with us. We're extremely embarrassed to hear that you've struggled to get assistance regarding your claim. As The Unlimited, our business is centred around ensuring that all our customers feel supported and well taken care of. We understand that we’ve let you down and we're truly sorry for this. Kindly note that our auto claims department is closed on weekends. We’ll be giving you a call on Monday morning to assist you accordingly with your claim.
Thank you so much for raising this matter with us. We're extremely embarrassed to hear that you've struggled to get assistance regarding your claim. As The Unlimited, our business is centred around ensuring that all our customers feel supported and well taken care of. We understand that we’ve let you down and we're truly sorry for this. Kindly note that our auto claims department is closed on weekends. We’ll be giving you a call on Monday morning to assist you accordingly with your claim.
The Unlimited's replyOfficial
13 Sept 2021, 08:55Hi Johan,
We hope that you had a terrific weekend. Kindly note that we’ve been trying to get in touch with you and unfortunately, we’re unable to get ahold of you. Please may you provide us with a convenient time to contact you between now and 5:00PM.
We hope that you had a terrific weekend. Kindly note that we’ve been trying to get in touch with you and unfortunately, we’re unable to get ahold of you. Please may you provide us with a convenient time to contact you between now and 5:00PM.
The Unlimited's reply13 Sept 2021, 08:55
Official
Hi Johan,
We hope that you had a terrific weekend. Kindly note that we’ve been trying to get in touch with you and unfortunately, we’re unable to get ahold of you. Please may you provide us with a convenient time to contact you between now and 5:00PM.
We hope that you had a terrific weekend. Kindly note that we’ve been trying to get in touch with you and unfortunately, we’re unable to get ahold of you. Please may you provide us with a convenient time to contact you between now and 5:00PM.