LG
Lyndon G
1 reviews | Active since Oct 2020
19 Oct 2020, 19:42
the unlimited scratch and dent
The worst customer service.. I was due for the scratch and dent cover I wanted a list of all the repair shop that the unlimited covers two months later still waiting for it.. Still trying to cancel over 45 minutes get though the cancelation service.
Helpful (0)
Replies (7)0
Replies (7)
The Unlimited's replyOfficial
20 Oct 2020, 11:07Hi Lyndon,
Thank you for bringing this to our attention. We truly apologize for the unpleasant service that you received from us. We have checked on our system a list of panel beaters was emailed to you on the 19/10/20 to ***. One of our team did try contacting you at 8:15AM and we were unable to reach you. We will call you again shortly to resolve your query.
Thank you for bringing this to our attention. We truly apologize for the unpleasant service that you received from us. We have checked on our system a list of panel beaters was emailed to you on the 19/10/20 to ***. One of our team did try contacting you at 8:15AM and we were unable to reach you. We will call you again shortly to resolve your query.
The Unlimited's reply20 Oct 2020, 11:07
Official
Hi Lyndon,
Thank you for bringing this to our attention. We truly apologize for the unpleasant service that you received from us. We have checked on our system a list of panel beaters was emailed to you on the 19/10/20 to ***. One of our team did try contacting you at 8:15AM and we were unable to reach you. We will call you again shortly to resolve your query.
Thank you for bringing this to our attention. We truly apologize for the unpleasant service that you received from us. We have checked on our system a list of panel beaters was emailed to you on the 19/10/20 to ***. One of our team did try contacting you at 8:15AM and we were unable to reach you. We will call you again shortly to resolve your query.
The Unlimited's replyOfficial
20 Oct 2020, 16:25Hi Lyndon,
Thank you for taking our call today and giving us the opportunity to assist you. As requested, your policy has been cancelled and this confirmation has been SMSed to you.
Thank you for taking our call today and giving us the opportunity to assist you. As requested, your policy has been cancelled and this confirmation has been SMSed to you.
The Unlimited's reply20 Oct 2020, 16:25
Official
Hi Lyndon,
Thank you for taking our call today and giving us the opportunity to assist you. As requested, your policy has been cancelled and this confirmation has been SMSed to you.
Thank you for taking our call today and giving us the opportunity to assist you. As requested, your policy has been cancelled and this confirmation has been SMSed to you.
LG
Lyndon G's updateReviewer Update
20 Oct 2020, 16:38Thanks you for getting back to me because being trying to phone you'll from yesterday to cancel...
And no you'll did not send me the of panel beaters in my area.. The only thing you'll did send to me is a link for a app called cARscan that I sent pics to and no feedback on that...
And no you'll did not send me the of panel beaters in my area.. The only thing you'll did send to me is a link for a app called cARscan that I sent pics to and no feedback on that...
LG
Lyndon G's update20 Oct 2020, 16:38
Reviewer Update
Thanks you for getting back to me because being trying to phone you'll from yesterday to cancel...
And no you'll did not send me the of panel beaters in my area.. The only thing you'll did send to me is a link for a app called cARscan that I sent pics to and no feedback on that...
And no you'll did not send me the of panel beaters in my area.. The only thing you'll did send to me is a link for a app called cARscan that I sent pics to and no feedback on that...
The Unlimited's replyOfficial
20 Oct 2020, 17:41Hi Lydon,
We can confirm that the list of panel beaters was emailed to you on the 19/10/20. Your policy is now cancelled and an SMS confirmation was sent to you at 12:19PM today. Should you need any further assistance, please feel free to contact our customer care line on ***.
We can confirm that the list of panel beaters was emailed to you on the 19/10/20. Your policy is now cancelled and an SMS confirmation was sent to you at 12:19PM today. Should you need any further assistance, please feel free to contact our customer care line on ***.
The Unlimited's reply20 Oct 2020, 17:41
Official
Hi Lydon,
We can confirm that the list of panel beaters was emailed to you on the 19/10/20. Your policy is now cancelled and an SMS confirmation was sent to you at 12:19PM today. Should you need any further assistance, please feel free to contact our customer care line on ***.
We can confirm that the list of panel beaters was emailed to you on the 19/10/20. Your policy is now cancelled and an SMS confirmation was sent to you at 12:19PM today. Should you need any further assistance, please feel free to contact our customer care line on ***.
LG
Lyndon G's updateReviewer Update
20 Oct 2020, 17:47Would you'll be able to send me proof of email if that's okay because I have not seen a email from the list?
LG
Lyndon G's update20 Oct 2020, 17:47
Reviewer Update
Would you'll be able to send me proof of email if that's okay because I have not seen a email from the list?
The Unlimited's replyOfficial
20 Oct 2020, 19:17Hi Lydon,
We will send you proof that this email was sent first thing tomorrow morning.
We will send you proof that this email was sent first thing tomorrow morning.
The Unlimited's reply20 Oct 2020, 19:17
Official
Hi Lydon,
We will send you proof that this email was sent first thing tomorrow morning.
We will send you proof that this email was sent first thing tomorrow morning.
The Unlimited's replyOfficial
21 Oct 2020, 10:17Hi Lyndon,
We’ve been trying to contact you and unfortunately, we're unable to get through to you. Please let us know what time it would be convenient for us to give you a call to assist you with your request.
We’ve been trying to contact you and unfortunately, we're unable to get through to you. Please let us know what time it would be convenient for us to give you a call to assist you with your request.
The Unlimited's reply21 Oct 2020, 10:17
Official
Hi Lyndon,
We’ve been trying to contact you and unfortunately, we're unable to get through to you. Please let us know what time it would be convenient for us to give you a call to assist you with your request.
We’ve been trying to contact you and unfortunately, we're unable to get through to you. Please let us know what time it would be convenient for us to give you a call to assist you with your request.