KG
Kobus G

1 reviews | Active since Jul 2019

15 Jul 2019, 15:02

The Unlimited ********

Good day,

Firstly the service was really bad. i had to phone constantly for updates on the claim i did for my dad that past away. every time i phoned in they say it will be this week... so after phoning them this morning they actually phoned me back today just to let me know that the claim was declined. They do not ask when they target the older people if you have any illnesses that are being treated at the moment, NO they rather ***** his money. PLEASE if you are a client of the unlimited CANCEL this **** now. they only ***** your money.

0
Replies (3)
The Unlimited
The Unlimited's reply15 Jul 2019, 16:36
Official
Hi Kobus G,  Please accept our sincere condolences on your father’s passing. We’re very concerned to hear about the experience you've had with us. We’ve been trying to contact you and unfortunately we’re unable to get through to you. When you are available to talk, please pop us a message below and we will give you a call. 
KG
Kobus G's update15 Jul 2019, 16:48
Reviewer Update
You did get a hold of me. there is just nothing you can say or do that will change my opinion about the unlimited. You take forever to get back to someone... if i knew i would get this kind of response from you i would have posted 2 weeks back.
The Unlimited
The Unlimited's reply21 Aug 2019, 14:35
Official
 Hi Kobus G, 

We're really sorry that you feel this way. Please let us know when you are available to talk and we will give you a call.