BR
Bernd R
1 reviews | Active since May 2021
25 Feb 2023, 12:12
The Unlimited ****
About 2 years back I was phoned by an agent from "The Unlimited" who wanted to sell me a "Gap Cover Policy". I told her that I am not interested, and ended the call. Now I receive an SMS from them stating that my AcciDeath Affinity Plus Policy expires on 2023-03-25. How the hell do I have this "Policy" with them, if they attempted to sell me something totally different, which I down right declined and ended the call. I agree with the other complainants; This Company is dishonest and ********.
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Replies (3)
The Unlimited's replyOfficial
25 Feb 2023, 15:22Hey Bernd,
Thank you for reaching out to us. We’re hurt hearing that you feel this way about us. Kindly note that the SMS that you received is for a product that was absolutely free for you to use. It’s no longer active as today was the expiry date. We’re truly sorry for any inconvenience that we might’ve caused you.
The Unlimited's reply25 Feb 2023, 15:22
Official
Hey Bernd,
Thank you for reaching out to us. We’re hurt hearing that you feel this way about us. Kindly note that the SMS that you received is for a product that was absolutely free for you to use. It’s no longer active as today was the expiry date. We’re truly sorry for any inconvenience that we might’ve caused you.
BR
Bernd R's updateReviewer Update
28 Feb 2023, 12:23Thanks for the reply and explanation. I however fail to see how a free policy which I was totally unaware of benefitted me at all. Maybe in future just inform lucky people of your generous free cover.
BR
Bernd R's update28 Feb 2023, 12:23
Reviewer Update
Thanks for the reply and explanation. I however fail to see how a free policy which I was totally unaware of benefitted me at all. Maybe in future just inform lucky people of your generous free cover.
The Unlimited's replyOfficial
01 Mar 2023, 18:23Hi Bernd,
We're sincerely sorry to hear that you weren't aware of this free product that you had. We appreciate your feedback as it'll help us to do better in future. Please may you have a wonderful evening further.
We're sincerely sorry to hear that you weren't aware of this free product that you had. We appreciate your feedback as it'll help us to do better in future. Please may you have a wonderful evening further.
The Unlimited's reply01 Mar 2023, 18:23
Official
Hi Bernd,
We're sincerely sorry to hear that you weren't aware of this free product that you had. We appreciate your feedback as it'll help us to do better in future. Please may you have a wonderful evening further.
We're sincerely sorry to hear that you weren't aware of this free product that you had. We appreciate your feedback as it'll help us to do better in future. Please may you have a wonderful evening further.